Our 5-Step Flooring Process
No high-pressure pitch, no mystery line items, and straight answers at every step. Here's exactly how a Phalanx floor goes in, from your first text to the final walkthrough.
01
Text Us (or Send Us Your Other Quote)
- Reach out your way: fill out the quote form, or call or text Seth at 682-319-6675.
- Already have a quote? Text a photo of it. We'll quote the same scope so you can compare apples to apples. Our quote checker shows you what to look for.
- Optional head start: use the room measurer to get a rough square footage before we visit.
02
Free In-Home Visit & Measure
- Every room measured: closets, hallways and odd corners included, so nothing gets "discovered" later.
- Subfloor check: we look for low spots, high spots, cracks and moisture on your slab (or soft spots on a wood subfloor). This is what decides how long a floor lasts.
- The details: doorways, transitions to other floors, stairs, appliances and baseboards.
- Samples in hand: see the floors you like in your own light. No three-hour pitch, just answers.
03
Itemized Written Quote
- Exact product: brand, product line, color, thickness and wear layer, so you can look it up yourself.
- Every line on paper: square footage, removal, prep, underlayment, trim and transitions (see the full list below).
- No "tonight only": our price doesn't change because you took a few days to think about it.
04
Order, Delivery & Prep
- Simple terms: sign and place your deposit, and we order your material right away. You'll get a text when it's ordered and when it arrives.
- Acclimation: when the manufacturer calls for it, material is delivered ahead of time so it can adjust to your home before it goes down.
- Prep checklist: a couple of days before install, we text you a short list of what to clear and how to plan around the work (see below).
05
Install Day & Final Walkthrough
- Tear-out & prep: old flooring removed, the subfloor cleaned, and low spots leveled before a single plank goes down.
- Installed to the manufacturer's instructions: correct underlayment, expansion gaps and layout, which also keeps your product warranty valid.
- Trim, transitions & cleanup: baseboards or quarter round, transition strips at doorways, and all debris hauled away.
- Walkthrough: we walk every room with you. The final payment is due only when you're happy with it.
No surprise add-ons
What Every Phalanx Quote Spells Out
If it's part of your job, it's a line on your quote. Compare this list with any other quote you've gotten.
The exact productBrand, line, color, thickness, wear layer
Square footageMeasured, plus the extra needed for cuts
Removal & haul-offTear-out of the old floor and disposal
Subfloor prepScraping, grinding, patching and leveling
Underlayment & moisture barrierWhatever the product requires on your subfloor
Baseboards or quarter roundRemove and reinstall, replace, or add new
TransitionsStrips where the new floor meets other floors
Extras, if anyStairs, appliances, furniture and door trimming
Getting Ready for Install Day
A little prep makes install day faster and smoother. We'll text you this list a couple of days ahead.
Clear the rooms
- Pack up small items, decor and breakables
- Empty closet floors in rooms getting new floors
- Unplug and move electronics
- Take down anything fragile on nearby walls
Plan around the work
- Make a plan for pets and kids during work hours
- Clear a path and a parking spot for the crew
- Keep your AC running so the house stays steady
- Expect noise and some dust during tear-out
Know ahead of time
- Doors may need trimming if the new floor is thicker
- Fridge water lines and gas appliances may need a plumber or gas tech to disconnect
- Your quote says what's included for furniture